Upgrade / Downgrade Options

To upgrade or downgrade your package recources you need to be logged into the client area, once you have logged in action the following.

Select 'View Products & Services' from the 'Products & Services' drop down menu at the top of the screen.

Next, on the the 'My Products & Services' page you can then select 'View Details' for the particular package that you wish to upgrade recources for.

Now from the product details page you can then select 'Managment Actions' and select 'Upgrade/Downgrade Options'.

From the Upgrade/Downgrade options page you can increase/decrease and/remove a number of different options depending on the product. When upgrading an item with a value, for example, a' MYSQL database' the value will show the quantity to add to the package quota.

For 5 additional databases enter the number 5, this will then increase the products total additional databases on the base product to 5. For example, If the value was already showing as 6 and you require 4 additional databases then you simply update the value from 6 to 10. If you want to downgrade then you change the value to a lower number or 0.

Once you are happy with your changes select 'Click to Continue' and this will then take you to the confirmation page and run through the rest of the payment process.
Once hte payment has been completed you and confirmed your upgrade will be applied.